Frequently asked questions about AI garden planning
Find answers about GardenPilot, our features and the AI-powered garden planning process.
How much does GardenPilot cost?
GardenPilot uses a simple credit system: after signing up you can try GardenPilot with a free test project, no commitment. How many credits an action costs depends on its scope – starting a project (including 3 visualizations) costs 3 credits, an additional visualization 1 credit, a fully worked-out concept 5 credits. The price is always shown before you click. Credits start at €24.90 (9 credits). There are no subscriptions and no hidden costs!
How does AI garden planning work?
It’s easy! Upload a photo of your outdoor space, tell us your preferences and your budget, and our AI analyzes your space to generate personalized garden concepts. Choose from different styles such as family-friendly, wellness-focused or modern. Every recommendation comes with detailed implementation guidance.
What are credits and how do they work?
Credits are our simple currency for all GardenPilot actions. After signing up you can get started right away with a free test project. Each action costs a different number of credits depending on its scope: starting a project 3 credits, an additional visualization 1 credit, working out a concept 5 credits, detailed planning and DIY implementation 10 credits. Smaller actions cost 1–2 credits, and every price is shown before you click. You can top up credits any time – starting at €24.90 for 9 credits. No subscriptions, no hidden costs.
Can I try GardenPilot for free?
Yes – with the free test project. After signing up you start one project without paying any credits for it: you upload your photo and get your first three visualizations. It does not include a starting balance of credits – everything beyond that (additional visualizations, the fully worked-out concept, detailed planning) is paid for with credits. You always see what an action costs before you click.
Do I need gardening experience to use GardenPilot?
Not at all! GardenPilot is designed for gardeners of every experience level. Our projects are categorized by difficulty (Easy, Medium, Hard), and each one comes with detailed explanations of techniques and the tools you’ll need. Beginners can start with simple projects and build up their skills step by step.
How do you protect my data and photos?
We take your privacy seriously. All uploaded photos are encrypted and stored securely. We only use your images to create your personalized garden concepts and never share them with third parties. You can delete your data at any time in your account settings. We comply with the GDPR and other data protection regulations.
What is the refund policy?
If you’re not satisfied with your credit purchase, please get in touch. We review every case individually and work with you to find a solution. You’ll find the details in our Terms & Conditions.
How does the AI choose plants for my climate?
Our AI takes your location, climate zone, soil type and sun exposure into account when recommending plants. We prioritize native and adapted species that will thrive in your specific conditions. Every plant recommendation includes care instructions, expected growth patterns and seasonal information.
How long do garden projects usually take?
Project timelines vary by size and complexity. Simple projects like container gardens can be finished in a weekend, while full backyard transformations can take 2–4 weekends. Every project includes a realistic timeline breakdown.
What are the technical requirements?
GardenPilot works in any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience we recommend a device with a camera for photo uploads. Our platform is fully responsive and works great on desktops, tablets and smartphones.
How can I get help with my project?
We offer several support channels: email support for all users, the Botani Pro AI assistant for premium features, and an extensive help center with tutorials.
Is AI planning as professional as a landscaper’s?
GardenPilot delivers professional, realistic visualizations and a well-thought-out concept in minutes – the crucial first step of any good plan. For implementation, the choice is entirely yours: do it yourself or work with a professional. Landscapers even use GardenPilot themselves and benefit from clients who know exactly what they want and are committed to getting it done.
Is it worth it before a larger garden project?
Especially then. You go into implementation informed, with a concrete vision and full planning confidence, invest deliberately in what you truly love, and avoid costly wrong decisions or multiple attempts.
How accurate are the AI-generated garden concepts?
Our AI takes factors like plot size, sun exposure, climate and your preferences into account to create realistic, actionable concepts. Each concept is individually tailored and considers local conditions for the best results.
Still have questions?
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Contact supportStill have questions?
Didn’t find the right answer? Our friendly support team is happy to help with your garden project.